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Book-It website terms and conditions of use

This is a website operated by Hartley-Stone Limited ("HSL") at the request of the Lawn Tennis Association ("LTA"). HSL is a company that is registered in the UK with Company Number 04460270 with a registered address at

Moorgate House,
7B Station Road West,
RH8 9EE.

Hartley-Stone Limited's VAT Registration Number is GB 797 4220 96.

By accessing any of the pages on the BookIt website ("the Site") you agree to comply with the Terms & Conditions set out below. If you do not agree with these Terms & Conditions, do not make any use of the Site and leave it immediately.

  • 1. Introduction

  • 1.1 HSL have taken care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times.

  • 2. Use Of Content

  • 2.1 All copyright and all other intellectual property rights in all text, images, sound, software, service marks, logos and other materials on the pages of the Site ("the Content") are reproduced on the Site with permission of the relevant rights owner.

  • 2.2 The Content may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without prior written consent, except as stated at 2.3 below.

  • 2.3 You may read, view, print and download the contents of an individual page for private and personal non-commercial use only provided that all copyright, trademark and other proprietary notices contained in the original materials on any copy of these materials is retained, but you may not make more than one copy electronically or otherwise of any of the contents and you may not recopy or further distribute, sell, publish or transmit any part of the material by electronic or any other means.

  • 2.4 You agree not to sell, resell, supply or otherwise make the Content or extracts or other information derived therefrom available in any manner or on any media to any third party without prior written consent.

  • 3. Prohibited Use - You may not use the Site:

  • 3.1 for the posting, uploading, emailing or other transmission of any material, the publication, dissemination, use or possession of which infringes the rights of any person or which is unlawful in any other respect;

  • 3.2 in any manner which could damage, disable, overburden, or impair the Site;

  • 3.3 to make available personal data about any person other than yourself;

  • 3.4 to obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site;

  • 3.5 to impersonate any other person or entity or to provide inaccurate information;

  • 3.6 in any way which is abusive, vulgar, racist, sexist, defamatory, sexually orientated or obscene or which will harass, distress, embarrass or inconvenience any person or which might restrict or inhibit the use and enjoyment of the Site by any person;

  • 3.7 for the posting, uploading, emailing or other transmission of any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation or commercial exploitation;

  • 3.8 for the posting, uploading, emailing or other transmission of any material that contains software viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment;

  • 3.9 to create a database (electronic or otherwise) that includes Content;

  • 3.10 to transmit or re-circulate any Content to any third party;

  • 3.11 in such a way so as to remove the copyright or trade mark notice(s) from any copies of any Content made in accordance with these terms; or

  • 3.12 in any way that might bring affiliated organisations or the game of tennis into disrepute.

  • 4. Warranties And Liability

  • 4.1 The Content has been included in good faith and is only for your general information and is for recreational use. In particular, the Content does not constitute any form of contract or arrangement and is not intended to be relied upon by users.

    4.2 The Content is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law HSL and the LTA hereby expressly exclude:

    a) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

    b) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with this Site or in connection with the use, inability to use, or results of the use of this Site, any websites linked ("Third Party Sites") to it and any materials posted on it, including, without limitation any liability for:

    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and

    c) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

  • 4.3 HSL does not warrant that the Site will be free of viruses or other harmful components.

    4.4 HSL or the LTA neither endorses nor takes responsibility for the availability or content of Third Party Sites and will not be a party to, or in any way responsible for, any transaction concerning goods or services available from such Third Party Sites. If you decide to use these links to access Third Party Sites you do so at your own risk.

  • 5. Registration

  • On certain parts of this Site may require you to register and provide certain information about yourself and where you do this you agree to:

  • (a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Registration Data") and

  • (b) maintain and promptly update the Registration Data (by sending an appropriately worded email to to keep it true, accurate, current and complete.

  • 6. Submission of Information/Data

  • Where information (including sensitive financial or personal information) is provided to HSL (whether directly through the Site or otherwise) you accept that these methods of communication cannot be 100% secure. HSL cannot accept any responsibility or liability for any damages (other than liability for death or physical injury arising out of the negligence of HSL or its officers or any liabilities that cannot, as a matter of law, be excluded) arising from the misuse or loss of data or information submitted by you to HSL directly through the Site or otherwise. The provision of personal information by you and use of it by HSL is subject to HSL's Privacy Policy which is incorporated in the Terms and Conditions of Use.

  • 7. Your username and password

  • The registration processes on this Site will involve you being allocated with a unique username and/or password that gives you access to your Site account. You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur through your Site account. You agree to (a) immediately notify us if you become aware of any unauthorised use of your password or Site account or any other breach of security by sending an appropriately worded email to, and (b) ensure that you exit from your Site account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

  • 8. Changes To These Terms and Amendments to Content

  • 8.1 HSL reserves the right, at its discretion, to make changes to any part of the Site at any time.

  • 8.2 Due to its policy of updating and improving the Site, HSL may wish to change these Terms & Conditions from time to time and you agree to be bound by the Terms & Conditions which apply at the time of your use of the Site.

  • 9. Advertising and Sponsorship

  • The Site may contain third party advertising and sponsorship and advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the site complies with international and national law. HSL will not be responsible for any error or inaccuracy in advertising material.

  • 10. Choice Of Law and Jurisdiction

  • These Terms shall be governed by, and construed in accordance with, English law and the parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts.

  • 11. Contacting HSL

  • If you need to contact HSL about these Terms & Conditions you may do so by email using this address

  • 12. Additional Terms

  • Additional terms will apply to our use of your registration and other personal data See Privacy Policy

  • 13 General

  • 13.1 If any provision of these terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms, which shall remain in full force and effect.

    13.2 Failure by either party to exercise any right or remedy under these terms does not constitute a waiver of that right or remedy. Headings in these terms are for convenience only and will have no legal meaning or effect.